Psychology and business success

Share Over the years I have visited many entrepreneurs and business owners. Have you ever thought why it is that one business can do so well and another is so mediocre when they are both in the same line of business? Well one insight that I want to share with you as to why this [...]

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Customer service at it’s worst

Share I’m a firm believer in delivering excellent customer service and the benefits that it brings to business. We are always hearing about how to improve customer service so I thought instead I would give you a couple of recent examples that happened to me of how to deliver poor customer service…. 1. I was [...]

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